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| Hiring Protocol, Interview Procedure, Qualities of Stellar Managers, Screening and Interview Questions - Successfully hire a stellar Practice Manager with long-term potential. Six tools are included as Word documents on USB flash drive. Stock# E1 |
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| Hiring Protocol, Recruitment Tools, Qualities of Stellar Receptionists, Screening & Interview Questions for Selected Qualities, Interview Procedure – Develop a strategy for finding topnotch team members with long-term potential. Package includes eleven tools as Word documents on USB flash drive. Stock# E2 |
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| Mentorship 101, Identifying Leaders, Build a Leadership Program and Training Programs – Identify leadership traits; mentor and develop your next generation of leaders. Package includes eleven tools with training programs for receptionists, technicians and veterinary assistants. Tools are Word documents on USB flash drive. Stock# E3 |
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| Conducting Performance Evaluations, Tips for Great Evaluations, Performance Evaluation Form and Self-Development Plan – Help employees realize their potential. Provide crucial feedback and develop goal-oriented employees. Provided as Word documents on USB flash drive. Stock# E4 |
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| Business Management Position Descriptions – Develop a business management team that enables your practice to run smoothly in your absence. Includes descriptions for Hospital Administrator, Business Administrator, IT Manager, Facilities Manager, Financial Manager, Financial Department Staff, and Compliance Manager. Tools provided as Word documents on USB flash drive. Stock# E5 |
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| Practice Management Position Descriptions – Develop a management team that enables your practice to run smoothly in your absence. Includes descriptions for Hospital Administrator, Practice Manager, Client Care Coordinator, and Patient Care Coordinator. Tools provided as Word documents on USB flash drive. Stock# E6 |
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| Position Descriptions - Enhance employee performance and job satisfaction with career-oriented descriptions for Receptionists, Technicians, Veterinary Assistants, and Ward Attendants. Tools provided as Word documents on USB flash drive. Stock# E7 |
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| Staff Development Package - Includes items E1 - E7 plus a pay-scale planning tool (15% savings). Tools provided as Word documents on USB flash drive. Stock# E8 |
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| Associate Employment Agreement Outline - Detailed outline of items to consider for an associate's employment agreement (terms of employment, compensation, benefits, responsibilities, etc.). Provided as Word document on USB flash drive. Stock# A1 |
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| Associate Hiring Protocol, Interview Procedure and Questions, Telephone Interview Form, Position Description, Working Interview Assessment, and Talents and Competencies – Package includes eight tools as Word documents on USB flash drive to assist in your search for finding topnotch associates with long-term potential. Stock# A2 |
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